Lewisville Independent School District
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Online Meal Payments

No more lost lunch money...
Parents may access their child's meal payment balance online and add money to the child's account using a Visa or MasterCard.

Online Meal Payments
Add money to your child's meal payment balance.


Frequently Asked Questions Regarding Online Meal Payment

How do I add money to my student's account?
Visit http://lewisville.revtrak.net. Select Meal Payments in the top left hand menu. Under Product Name select Meal Account Payment. Enter the child’s last name, ID number and the amount you would like to add ($25.00 or more). Select Buy Now. Select Go to Checkout. If you are a new customer select Go to Checkout under the New Customer section. You will be prompted to set up an account at that time. An email will be sent to the address you provide to verify that the payment was accepted.

Do I need to establish an account?
You do NOT need an account prior to using the web store. In fact, you don't ever have to remember a password. When you reach the "checkout" screen, enter as a "New Customer". When you complete the information, you are required to establish an email address and a password for that payment. For your next payment in the web store, if you enter your email and password as a "Returning Customer" your contact information will be pre-filled for you. But if you forget, just enter as a "New Customer" again.

I received my confirmation email but when I entered the system again to check the balance my payment did not show up. Was it accepted?
If you received a confirmation email your payment was accepted. The balance will not be updated until that day’s transactions have been updated on our system. Payments made by 2:00p.m. will be available the following school day in time for breakfast. You may also click on "My Account" on the left hand side of the web store. Enter the email address and password you established with your payment. The screen will show every order you have placed using this email and password.

I don't know my student's ID number.
For security reasons, if you do not know your child’s ID number, we can not give you that information over the phone. You can find your child’s ID number on grade reports and class schedules. You must visit your child’s school in person and present identification to receive that information. Once you have your child’s ID number it is a good idea to keep in a safe place because you will need to enter that information each time you access the online payment web site. ID numbers are the same throughout LISD. They do not change when your child transitions through grade levels or campuses.

Do I have to enter a certain amount of money each time I use the system?
Transactions may be entered for any amount above $25.00. Breakfast and lunch prices are listed below:

Breakfast
Lunch
Elementary Student $1.00
Elementary Student $1.95
Secondary Student $1.00
Secondary Student $2.20
Reduced Student $0.30
Reduced Student $0.40
A la Carte Prices Vary
A la Carte Prices Vary

How do I pay for multiple students?
You may make multiple payments with the same charge, but you must make separate transactions for each student. After completing the first transaction you will have the option to “Continue Shopping.” Select this option to add additional students.

Can teachers and employees make payments?
No. At this time teachers and employees may not add money to their account. We plan to make this available in the future.

How will I know the payment was accepted?
During checkout, you are required to provide an email address. When the charge is authorized, a confirmation email is sent immediately to that address.

When will my child have money in the account to use?
Payments made before 2:00 p.m. will be available for use the following school day in time for breakfast, so that your student may continue to receive meals without interruption.

Does the online meal payment system store my credit card information?
No, for security reasons the online payment web site does not store your credit card type, number or expiration date. You must enter this information each time you use the system.

My credit card was not accepted.
Make sure you enter the credit card billing information in the “Billing Information” section. This must be the billing address where you receive your mailed credit card bill.

What happens to the money on my child’s account at the end of the school year?
The funds on your child’s account are rolled over into the following semester and will be available the first day of school.

Who do I call if I have a question about my child's meal account?
Please feel free to call your school Cafeteria Manager or the Lewisville ISD Child Nutrition Office at 469-713-5207


1800 Timber Creek Road Flower Mound, TX 75028 469-713-5200 info@lisd.net • Copyright © 2006. All Rights Reserved.
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